Security

Security is essential to everything we do. We take security seriously here at Melt, and we are proud to match the industry standard when it comes to protecting your organization.

Access Controls

Separate access controls are enforced at each layer of infrastructure. Multi-factor authentication is required for access to Melt infrastructure. All application and user access logs are stored centrally and monitored.

Routine Tests

Melt regularly undergoes both internal and external network penetration tests, and third-party code reviews. Melt has also completed a SOC 2 report. If you have any questions, please email us at help@melt.one.

Traffic Controls

We use the Plaid API that only allows client requests using strong TLS protocols and ciphers. Communication between Plaid infrastructure and financial institutions is transmitted over encrypted tunnels. All client communication with Plaid's API utilizes cryptographically hashed headers and timestamps to verify authenticity.

Bug Reports

If you think that you have found a security issue, please contact us at help@melt.one. We take all reports seriously. Please do not publicly disclose the issue until we’ve addressed it.

For more details view API information by our security partner.
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Have security questions?
Please get in touch if you have specific questions or concerns.

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